The highest rated shared mailbox solution
Used by support, sales and finance teams at over 1,000 companies worldwide. Here's why:
Access, delegate and track Shared Mailbox emails
Hiver Shared’s Mailbox solution lets you easily assign emails to teammates in just 2 clicks from Gmail. Keep track effortlessly.
Collaborate with your team using Email Notes
Never mix internal and external conversations again. Notes help you communicate with your team without forwards, CC or BCC.
Bring transparency and accountability
Know who is working on what without having to ask around and micro manage. Check the status of each email, in one glance.
Effortlessly collaborate, right from your inbox
Manage Emails as Tasks
With Hiver, each email can be given a status and assigned to anyone as a task.
Email Notes
Communicate with your teammates using internal Email Notes. No need to CC, BCC and Forward ever again. Collaboration is a breeze.
Email Templates
Save canned responses as email templates. Easily embed them into emails, and delight your customers with super fast responses.
Collision Detection
‘Collision Alerts’ ensures two teammates don’t end up replying to the same email, saving precious time and your brand's pride.
Analytics
Get deep insights into how happy are your customers and how your team is doing at resolving customer queries.
Automations
Automations bring in a world of efficiency. Use Hiver to automatically assign, close or archive emails based on pre-defined rules.
Integrations
Connect your G Suite with the tool stack you already use.
Security
Hiver is the ONLY helpdesk solution that doesn’t store your emails.