The State of Email Report 2019 (Research data and Insights) 

An average employee receives around 180 emails every day. Widespread use of email has led to an unwanted byproduct: Email clutter. 

However, the problem is not email itself—it's how we treat it. Forwarding emails to share information. People Cc'd on numerous emails. Internal conversations turning into confusing threads. 

This report paints a comprehensive picture of the email behavior in the workplace. 

Here are a few highlights:

• People do not open 40% of the emails they receive. Of the ones they do open, they reply to just 16%.
• 8% of an average person's inbox is occupied by emails they are Cc'd on, and they reply to a meager 19% of them.