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Every organization typically has 10 shared inboxes per 100 employees. If you are responsible for implementing IT solutions at a big company, you know there is no perfect solution out there to manage your organization's complex email collaboration needs.
Google's Collaborative Inbox does a half-decent job at organizing team inboxes. Google Groups is a completely alien interface and again falls short on functionalities. And the thought of implementing a full-fledged helpdesk...well that's a story for another day.
But there is a way out.
What if you could delegate team emails with a single click, easily give every email an owner and a status, and create smart workflows to automatically assign emails to specific members - all within Gmail?
Sounds like a fantasy? Well, we'd love to show how to do this in action. In this 40-minute webinar, you will learn:
- How to make share inboxes collaborative using Hiver
- How brands like Harvard University, Plural Sight, Pinterest manage team inboxes