[On-demand Webinar] How Travelist by Secret Escapes wins more customers with faster collaboration
Travelist, a travel company part of the Secret Escapes group, dramatically improves collaboration between five teams over email - sales, data processing, visual content, availability, and editorial - and ensures there are no delays in the daily implementation of time-sensitive travel offers on their website.
In this webinar, Travelist's Data Processing Coordinator Daria Betcher shares how Hiver's shared mailbox has helped her organization to:
- Process 5000 requests a month and meet internal SLAs - Reduce time-to-first-response by 50% - Set up email workflows (right inside Gmail) to enable seamless collaboration between five different teams
With over 20 years of experience in business development in the technology industry, Michael has previously worked for Datto Inc., Webtrends, IBM, and Copper.
Daria Betcher
Data Processing Coordinator, Travelist
Part of the Operations team at Travelist, Darla has previously worked for Polish firms like ZYX Target and transportation firm Hussar Transport.
